# A new technological momentum. > Bump, technology consulting in Montréal: process optimization, automation, AI integration, custom software and cybersecurity for SMEs. Canonical: https://bumpconsultation.ca/en Last updated: 2026-10-27 Smoother processes. Smarter systems. A better protected business. ## At a glance Bump is a technology consulting company founded by two entrepreneurs in Montréal. Bump helps Québec SMEs with process optimization, AI integration, custom software and cybersecurity. Engagements follow five steps: audit, analysis, proposal, implementation and maintenance. ## Workflow Get your processes and tools working in the same direction. Workflow automation lets systems carry out repetitive steps such as receiving requests, filing information, sending notifications, collecting approvals or synchronizing data. Bump first analyses that process with your team, then connects the appropriate tools while keeping people involved in decisions and exceptions. Illustrative processes and controls to define for each engagement. | Process | Control to retain | | --- | --- | | Quote request | Validate information and the proposal before sending. | | Invoice processing | Check the document and exceptions before proceeding. | | Support request | Hand over cases requiring a human decision. | ## AI & Software Software built around your reality. AI integrated where it is useful. AI integration connects a model or agent to your data and software to perform a defined task. Bump helps SMEs select a use case, connect sources, define access and evaluate responses. Sensitive actions can remain subject to human approval. Custom software development creates an application around business needs, such as request management, a portal, case tracking or an internal system. Bump analyses the required operation, designs the interface with users and develops the features and integrations needed to connect existing tools. ## Cybersecurity Understand risks. Address weaknesses. Strengthen what matters. A cybersecurity audit examines an authorized scope to identify vulnerabilities and propose prioritized corrections. Bump helps SMEs scope an audit, assess risks, secure applications and infrastructure, remediate issues and define follow-up after the engagement. ## Our method Audit, analysis, proposal, implementation and maintenance. A Bump engagement follows five stages: audit, analysis, proposal, implementation and maintenance. The audit establishes the current situation. Analysis prioritizes needs. The proposal defines scope and deliverables. Implementation puts the solution in place, followed by the agreed maintenance. 1. Audit: understand current work and difficulties. 2. Analysis: compare options and constraints. 3. Proposal: agree on scope, budget and deliverables. 4. Implementation: build, test and hand over the solution. 5. Maintenance: organize fixes and ongoing support. ## Our vision Specialized systems and AI agents are our future vision, not currently available products. ## Bump A technology consulting company founded by two entrepreneurs in Montréal, Québec. Bump is a technology consulting company founded by two entrepreneurs in Montréal, Québec. Our mission is to help SMEs become more efficient, intelligent and secure through solutions suited to their needs. Our three divisions cover workflows, AI and software, and cybersecurity. ## What could change in your day-to-day work? Four fictional scenarios, from the initial problem to checks to agree with your team. They are examples, not client results. - From an email to a quote ready for review. A request is structured, checked and sent to the CRM after a human decision. - Find the information that matters. An assistant searches authorized documents and connects its answer to verifiable sources. - One place to coordinate service work. Requests, owners and next actions come together in a workspace built around the team. - From an identified risk to a verified fix. An authorized audit reviews access, prioritizes findings and organizes remediation. ## Frequently asked questions ### How can Bump help your business? Bump helps SMEs with process optimization, automation, AI integration, custom software and cybersecurity. We start with the way your team works and the tools it uses to define a suitable engagement. ### Do we have to replace our existing tools? Not necessarily. We examine what can be simplified or connected before proposing new software. Access, APIs, costs and tool limitations are part of the analysis. ### How does an engagement with Bump begin? An engagement follows five stages: audit, analysis, proposal, implementation and maintenance. The proposal defines scope, deliverables, budget and approvals before implementation begins. ### Are Cyber AI, Developer AI and Workflow AI available? No. These specialized systems are part of our future vision. Our current services cover consulting, integration, development and cybersecurity within a defined engagement. ## About the publisher [Bump](https://bumpconsultation.ca/en/about#editorial-policy) — Bump is a technology consulting company founded by two entrepreneurs in Montréal. Its services connect workflow optimization, AI and software development, and cybersecurity for SMEs. Technology consultant for SMEs · Montréal, Québec ## What changed - Added a short FAQ and links to four illustrative engagement scenarios. - Stabilized initial geometry and preloaded the fonts. ## Contact [contact@bumpconsultation.ca](mailto:contact@bumpconsultation.ca) ## Related - [Technology, shaped around you.](https://bumpconsultation.ca/en/expertise) — Bump helps Québec SMEs with workflow automation, AI integration, custom software and cybersecurity. Explore our expertise and delivery approach. - [Workflow automation for small businesses.](https://bumpconsultation.ca/en/services/workflow-automation) — Analyse processes, automate repetitive tasks and connect business software with Bump in Montréal. Workflows designed around your SME’s operations. - [AI integration for your business.](https://bumpconsultation.ca/en/services/ai-integration) — Integrate AI into business tools and processes with Bump: focused agents, document search, summaries and dashboards, with human approval. - [Software built around your operations.](https://bumpconsultation.ca/en/services/custom-software-development) — Web applications, portals and internal systems for Québec SMEs. Bump builds custom software connected to your CRM, ERP and APIs. - [Cybersecurity, with a clear framework.](https://bumpconsultation.ca/en/services/cybersecurity) — Authorized audits, vulnerability identification, remediation and system hardening. Bump supports SMEs in Montréal and Québec. - [Understand before you build.](https://bumpconsultation.ca/en/approach) — Explore the five stages of a Bump engagement: audit, analysis, proposal, implementation and maintenance. Technology consulting designed for SMEs. - [Rooted in Montréal. Looking ahead.](https://bumpconsultation.ca/en/about) — Founded by two entrepreneurs in Montréal, Bump helps SMEs become more efficient, intelligent and secure through technology suited to their needs. - [Good questions, before you begin.](https://bumpconsultation.ca/en/faq) — How do you choose between automation, AI and custom software? What does an audit cover? Answers for SMEs considering a technology engagement with Bump. - [Concrete scenarios, before the next step.](https://bumpconsultation.ca/en/use-cases) — Explore four illustrative SME use cases: quote automation, document search, service coordination and access review, with human checks and clear limits.