# Technology, shaped around you.

> Bump helps Québec SMEs with workflow automation, AI integration, custom software and cybersecurity. Explore our expertise and delivery approach.

Canonical: https://bumpconsultation.ca/en/expertise
First published: 2026-10-26
Last updated: 2026-10-27

Smoother processes. Smarter systems. A better protected business.

## At a glance

Bump is a technology consulting firm based in Montréal. We help small and medium-sized businesses understand their needs, connect their tools, develop software for their operations and strengthen their security. Each engagement starts with your situation, followed by a proposal defining implementation and maintenance.

## Start with what slows you down.

A request moves through email, a file gets copied into three tools, or information arrives too late. The starting point is usually concrete. With your team, we identify the change that simplifies the work without adding another layer of complexity.

| Your situation | Where to start |
| --- | --- |
| Repeated tasks or manual handoffs | Analyse and automate the process |
| Information that is difficult to find or use | Assess a focused AI integration |
| Existing software no longer fits your operations | Scope a custom software project |
| Risks or access controls that need attention | Define an authorized cybersecurity audit |

## Three divisions. One connected approach.

Workflow Optimization, AI Integration & Software Development and Cybersecurity complement one another. Software integrations need to be maintainable. Automation needs to handle exceptions. AI agents need to respect your business’s access controls and approval requirements.

- Workflow: understand the process, simplify steps and connect tools.
- AI and software: build or integrate systems around a business need.
- Cybersecurity: examine risks, prioritize fixes and strengthen protection.

## Know what you are building, and why.

Our model follows five stages: audit, analysis, proposal, implementation and maintenance. Scope, deliverables, dependencies and acceptance criteria are defined before implementation. Maintenance depends on the selected systems and the level of follow-up agreed upon.

## Frequently asked questions

### Do we need to know which solution to buy?

No. You can start with an operational problem. The analysis determines whether a process improvement, integration, software project or security engagement fits the need.

### Can Bump work with our existing tools?

Yes. Integrating existing tools is part of our services. We assess their APIs, access controls and limitations before proposing a connection.

## About the publisher

[Bump](https://bumpconsultation.ca/en/about#editorial-policy) — Bump is a technology consulting company founded by two entrepreneurs in Montréal. Its services connect workflow optimization, AI and software development, and cybersecurity for SMEs.
Technology consultant for SMEs · Montréal, Québec

## What changed

- Clarified the choice between automation, AI, software and cybersecurity.
- Added publisher attribution and the content review approach.

## Contact

[contact@bumpconsultation.ca](mailto:contact@bumpconsultation.ca)

## Related

- [Workflow automation for small businesses.](https://bumpconsultation.ca/en/services/workflow-automation) — Analyse processes, automate repetitive tasks and connect business software with Bump in Montréal. Workflows designed around your SME’s operations.
- [AI integration for your business.](https://bumpconsultation.ca/en/services/ai-integration) — Integrate AI into business tools and processes with Bump: focused agents, document search, summaries and dashboards, with human approval.
- [Software built around your operations.](https://bumpconsultation.ca/en/services/custom-software-development) — Web applications, portals and internal systems for Québec SMEs. Bump builds custom software connected to your CRM, ERP and APIs.
- [Cybersecurity, with a clear framework.](https://bumpconsultation.ca/en/services/cybersecurity) — Authorized audits, vulnerability identification, remediation and system hardening. Bump supports SMEs in Montréal and Québec.
- [Understand before you build.](https://bumpconsultation.ca/en/approach) — Explore the five stages of a Bump engagement: audit, analysis, proposal, implementation and maintenance. Technology consulting designed for SMEs.